FAQ & Site Info

Terms of Service

PAYMENT POLICY:
Immediate payment is required through Paypal.

SHIPPING POLICY:
CompleteWarehouse USA does apologize for the following:
-- As stated in the listing, international shipping is not offered.
-- In North America, shipping is done to ALL States.
-- There is no local pickup and no shipping to APO's.

Handling and Shipping:
-- Handling: 3 business days
-- Shipping: 3 - 5 business days

RETURN POLICY:
CompleteWarehouse USA suggests you return your items within 15 days from the ship date.

To qualify, simply initiate the return within 15 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, etc., and shrink wrap where applicable).

We must receive your item within 30 days from the day it was originally shipped to you.

Please allow 14 days from the time we receive your item to process your return.

For your protection, we suggest all returns be sent by a traceable carrier.

The customer must pay all costs related to return shipping.

After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item.

Generally, product exchange is not an option. For exchanges, simply place a duplicate order once the original is returned and you are re-imbursed.